Olg Gold

At Eevee, we understand the importance of customer satisfaction. Our "Old Gold Exchange Policy" is designed to ensure a hassle-free exchange process for customers looking to trade in their old gold items for new purchases or store credit.

Eligibility Criteria for Old Gold Exchange:

Condition of Items: Old gold items must be in acceptable condition for exchange. We reserve the right to assess the condition of the items to determine eligibility.
Proof of Purchase: Customers must provide proof of purchase or ownership of the old gold items they wish to exchange.
Validity Period: Exchange requests must be made within [X days/weeks/months] from the date of purchase of new items from [Your Store Name].

Exchange Process:

Assessment: Upon receiving the old gold items, our team will assess their condition and authenticity.
Valuation: We'll determine the current value of the old gold items based on prevailing market rates or our valuation criteria.
Exchange Options:
- Exchange for New Items: Customers can exchange their old gold items for new products available at [Your Store Name]. The value of the old gold items will be deducted from the purchase price of the new items.
- Store Credit: Alternatively, customers can receive store credit equivalent to the value of their old gold items. This credit can be used for future purchases at [Your Store Name].
Final Decision: Our decision regarding the valuation and exchange value of old gold items is final.

Important Notes:

Non-Transferable: Exchange of old gold items is non-transferable and cannot be combined with other offers or promotions.
Refund Policy: Items obtained through the old gold exchange cannot be refunded. They may only be exchanged based on the terms outlined in this policy.
Discretion: [Your Store Name] reserves the right to modify or terminate this exchange policy at any time without prior notice.

For any inquiries or to initiate an old gold exchange, please contact our customer support team at [provide contact information].